It has been two years post the release of Windows 8 operating system, which is one of the touch centric ecosystems developed by Microsoft. Most of the Windows 8 users have upgraded their systems from Windows 7 computers while the others directly purchased the OS. Though Windows operating system has plenty of impressive features in it, it can run into potential issues at times. According to Windows Live technical support desk, users faced many issues when they upgraded from Windows 7 to Windows 8.
Apart from the Windows App store issue, another persistent issue was related to Wi-Fi. Windows 8 was not able to search for Wi-Fi drivers in the laptop as it normally would. On the other hand, the laptop was able to connect to the internet with the help of the Ethernet cable. But then, this issue can be resolved by downloading the drivers from the official website. You need to look for Windows Wi-Fi drivers in the website, and download and install them manually in the laptop.
Windows 7 Help
Though most of the other issues including the Wi-Fi issues were easy to resolve, one of the issues that was a tough to crack was the issue with the Windows App Store. A couple of people who had issues with the Windows Store apps were very frustrated about the same. Windows users were mocking the OS support when they came up with such issues that forbid them from using the Windows Store properly.
Even then, people did not give up and started to work on such issues. Some of the users tried to login with their Microsoft accounts rather than the administrator login ones, with which they usually used to browse apps in Windows Store. This seems to do the trick for most of them. After this suggestion, some of the posts that followed said that the issue with the Windows Store was resolved.
Next, they had to make changes to the time setting. To make changes to the date and time, click on the Windows Desktop tile on the Start Screen or press the Windows and D keys together. To the bottom right corner of the screen, choose the Change Date And Time option, this will let you make changes to the time and date. Ensure that you enter the correct values. Click on the Internet tab to make changes to the time zone.
With the help of these tips from the Windows Live technical support desk, you must be able to fix the issue with Windows Store. Else, contact the official Windows tech support desk.
This entry was posted in Windows live support and tagged Windows 8 operating system, Windows live technical support on March 3, 2015 by admin.Skype Chat Service Vs Google Hangouts
Leave a replySkype Chat Service
There was a time when Skype was big, and almost everyone flocked to it. But even before Microsoft acquired it, the chat service was rapidly being brought down by more popular competitions like WhatsApp. Skype was mostly used by home computer owners, and it was a popular option for people to stay in touch with friends and family, as well as with new friends they made online.
This has changed, and the majority of those using Skype are businesses. The one thing that makes it appealing is the free video conferencing provision. But Google”s Hangouts is offering the same thing, and this may spell disaster for the clunkier Skype.
Skype lets you add upto nine people at once while holding a video chat. This isn”t part of the free package however; in the SU, this costs a monthly 4.99 dollars for the subscription. For companies this is still a bargain, because the calls offered are unlimited, and there”s also group screen sharing. Another thing is that this gives you access to Live Chat assistance, similar in many ways to Windows Live chat support.
Google”s Hangouts allow for the same number, but with the added benefit that it”s available for free. If you”re simply looking to converse with a large number of people, then there”s Hangouts On Air, which can be streamed live on your YouTube channel or your blog.
Skype can be run on many devices which have XP or older OS, Mac OS X, or Ubuntu. It works with browsers like the Internet Explorer, Chrome, Firefox and Safari. Hangouts has pretty much the same compatibility range.
Skype Chat Charges
Skype lets you make free calls between clients, but calling a phone would require setting up a monthly subscription. This costs 2.99 dollars per month in the US and Canada, at a call rate of 2.3 cents per minute. The Unlimited World plan lets you make calls to 8 countries, to landline as well as mobile phones, at 13.99 dollars per month.
Google Hangouts lets you call other users free of charge, or make free calls inside the US and Canada using a Google Voice number. For landlines and mobiles, you”d be charged the local rates in the country you”re calling to.
Skype scores in regards to the Live Chat option, which is similar to the Windows Live chat support service. You may find more information on Skype call charges from the official website.
This entry was posted in Windows live support and tagged Live Chat Assistance, Windows Live chat support on January 14, 2015 by Krysten Kolb.PTDE Ditches GFWL Completely
Leave a replyWindows Live Help
The Dark Souls: Prepare to Die Edition staff have recently made it clear that the game and gaming company is officially taking itself away from Games For Windows Live (GFWL). Because of this, the company is taking various things such as save games, achievements and multiplayer features from the nearly forgotten DRM service and moving them to a newer service. Soon the transition will be made for users to move over their save games and achievements from Games For Windows Live (GFWL) to Steam.
For those who are not aware, Windows Live support desk would like to remind that Games For Windows Live, was originally supposed to close down this year on July 1st, as per the announcement made last year concerning other services shutting down, which included the popular Age of Empires Online and the Games For Windows Marketplace.
Users, most of them, were actually hoping that the online gaming service Games For Windows Live would stop since it can only be described as a utter bane to the gaming community after supporting for it looked really scarce and parse. Actually, when the news spread that Games For Windows Live was shutting down, the only thing users could hear was silence.
Not until the 1st of July did the software giant found it necessary to state that they would not be totally removing Games For Windows Live from the list of existing Microsoft services. Many gamers and users feared that the titles did not convert from Games For Windows Live to Steamworks would be lost to the long forgotten DRM service”s blackhole when the plug is finally pulled on GFWL. However, fortunately, the software maker decided to keep up the servers for games that still need authentication.
Now, the July 1st shutdown notice triggered a lot of gaming communities for stepping up and petition developers for moving over their games from Games For Windows Live to Steamworks. The community just did not trust the Redmond based software manufacturer for their online service. Windows Live support desk points out that one of the popular games most requested for the leap was Dark Souls: Prepare to Die Edition (PTDE).
Most users would agree that there is no real advantage with having Games For Windows Live (GFWL) as a middle-man anymore. Even logically and practically, it just does not add any kind of functional service or real advantage to the end-users/gamers.
This entry was posted in Windows live support and tagged Games For Windows Marketplace, Windows Live Support on January 9, 2015 by Daniel Jones.Titles Continue Migration From Games For Windows Live To Steamworks
Leave a reply Windows Live To Steamworks
There was a time when Games for Windows Live was a good choice for gaming service, for many publishers. Over time, things have taken a turn, and while the PC branch of their Live service might have been appreciated and even preferred in the past, neither is the case anymore. The company hasn”t done much more than stack Xbox on Windows Live, and that is a far cry from being enough.
How does ditching Games for Windows Live help non-Microsoft games? Well, for one, there are alternate services like Steamworks. This has a better distribution system, and offers much more advanced community interaction capabilities. It does about everything else you can think of, which is why it hasn”t started festering the way G4WL has. There”s no surprise at titles like DiRT 3 abandoning the scene. Everybody”s removing Games for Windows Live support, because there”s little sense in keeping this.
The latest Dark Souls is another title that”s leaving, and the mass migrations have already gotten underway. You can take all your saved data and achievements, so no part of all those gaming hours will have been a waste. Bandai Namco says this option will be available till February 16th, and after that Steam will be the default service for playing on. The G4WL integration is actually getting in the way of this, which is why many titles are removing that first.
FromSoftware has announced that the process will allow all users to move their save games from Dark Souls: Prepare to Die. They”re saying there will need to be some more testing done, to ensure that everything goes smoothly. If this works right, the user will have a free Steam copy of the game with the G4WL token, and the latter will be valid for the duration of the allowed migration slot. Past that point, you can still get a Steam pass, but you can kiss your G4WL save games goodbye. There have been no details given as yet about how long this migration period will last.
Stay updated on the migration process of Dark Souls to the Steam service, as well as other titles that are looking to make the change. Need Games for Windows Live help, or looking for new stories on gaming titles? Check out the latest posts and find the emerging stories in the gaming scene.
This entry was posted in Windows live support and tagged Windows Live Help, Windows Live Support on January 5, 2015 by Daniel Jones.Microsoft Admits Vulnerability Across Windows OSs, Assures Immediate Solutions
Leave a reply Windows Support Desk
Microsoft has admitted that some of the Windows operating systems are vulnerable to major attacks. A special team from Microsoft that is investigating security issues across the company”s operating systems said that attackers were targeting vulnerable PC”s of the customers by enabling remote execution of certain codes. This remote execution takes place when a user opens a malicious file sent to him by the attacker. The file looks legitimate, exactly like a Microsoft Office file but has OLE objects in it, which is crafted by the attackers.
Targeted Windows versions
According to reports from the Windows Live support desk, all supported Windows versions, which include Windows Vista, Windows 7, Windows 8 and Windows 8.1, are vulnerable to this attack. A recent report shows that certain Windows Server operating systems are also targeted by the attackers. This includes Windows Server 2008 and Windows Server 2012. Windows RT is also listed as one of the targeted OS versions.
The report says that users face the threat more severely when they try to update their OS versions, as attackers are able to facilitate remote execution of the codes during the update time. In that case, Windows XP is safer as it no longer gets updates from Microsoft. However, Microsoft warns that attackers can execute the codes more easily over XP operating systems as it is extremely vulnerable and has very outdated security settings.
Support For Windows Operating Systems
According to Windows Live support team, attackers penetrate into a user”s PC through OLE and enable remote execution of the codes. OLE stands for Object Linking and Embedding. According to the Microsoft team, the attackers have managed to manipulate the advanced security settings of the office files and integrate the malicious OLEs. Once a user opens an OLE integrated file disguised as a legitimate MS Office file, the OLE in it will be activated. Consequently, customers” important data becomes accessible to the file. The core purpose of Object Linking and Embedding technology is to enable data sharing among applications.
Microsoft said that the vulnerability is under control now. The software giant has instructed the specially trained team to look into the security issues across all Windows operating systems. As Word and PowerPoint are listed among the most targeted applications, the software giant has instructed users to be carefully while handling any Word or PowerPoint files. If the sender of a Word or PowerPoint file is unknown, it is highly recommended not to open the file.
This entry was posted in Windows live support and tagged Windows Live Support, windows operating systems on December 30, 2014 by Daniel Jones.Steps To Sign In To MSN Messenger
Leave a reply Windows Live Messenger
Windows Live Messenger can be termed as an instant messaging client developed by Microsoft that has attracted millions of users worldwide. The application was first marketed under MSN branding in 2005 and since then, it has been the premier messaging program for a large number of users across the globe. Some of the interesting options in MSN messenger include album viewer, social networks integration, offline messaging etc. For any issues related to the messaging program, the users can also contact the Windows Live support team.
For signing into windows Live Messenger, the users need to have their specific Windows Live ID and password, which can be created on the Windows Live website. Many users contact the Windows tech support team to know how to sign up for a Windows Live ID and Windows Live Messenger.
If you have any such issues, please follow these instructions provided by the Windows Livesupport team.
Signing up for Windows Live ID:
In the first step, you need to open the Windows Live Messenger and then click on the Sign up shortcut, which you can find at the bottom right of the window. Once you do this, a registration form will open up on your computer screen where you can create your Windows Live ID.
Now, you need to enter your email address and password in the Windows Live registration form, followed by your name and your location. Now, you need to click on the I accept option in order to accept the terms of service. This would help you to create your own Windows Live ID.
Windows Live Update
Once you”re done, you need to check your email for a new message from Windows Live and then click on the verification link in that email. This would activate your windows Live ID.
Signing into Windows Live Messenger
Once you have created the Windows Live ID, you need to launch Windows Live Messenger. Now, you need to type in your Windows Live ID in the first field. Now, you can type in your password on the second line and then click on the Sign in button in order to login to the MSN Messenger service.
By following these steps, you can successfully sign up for a Windows Live ID and then into the Windows Live messenger. To get more assistance on the same, you may contact our tech support team.
This entry was posted in Windows live support and tagged Windows Live Support, Windows Tech Support on December 22, 2014 by Krysten Kolb.Dark Souls” GFWL Refugees Can Migrate To Steam Soon
Leave a reply Windows Support
As you know very well by now, From Software aren”t the kind popular for lobbing out lifebelts, but it seems that has changed now. They are offering the best they can for the owners of “Dark Souls: Prepare to Die” edition. The game developers have recently made it really possible for gamers to move their copy of the game, including the saves and achievements, from Microsoft”s uncertain and infamous Games for Windows Live platform (GFWL) to the famous Steam platform. GFWL was never popular; the Windows live support forums are flooded with complaints concerning the gaming service.
This will happen very soon and GFWL users can be happy about the fact that they will be able to transfer various Dark Souls characters, progress and achievements to their current Steam accounts. The only disappointing thing can be that GFWL rankings will not be transferred. The specific migration dates and additional information on the migration and transfer will soon be shared with users.
Games for Windows Live players need to redeem GFWL tokens on Steam for getting the Dark Souls for free. The users will see a guide for locating keys, which is outlined on the support page. The players can use the tokens even after the migration period ends, but it may happen that the game save data and achievements transfers will not be possible; that”s a bummer.
In this Windows live support article, we would like to remind you that the announcement of the migration follows Bandai Namco”s promise in the month of May that it was looking into various other services in order to keep the Dark Souls game alive. This was a few months before the service was due to be shut down. You might be aware of the rumor that the GFWL service would stop on July 1, 2014. This announcement first came up on the Age of Empires Online blog many months ago.
Many developers and publishers then started offering migration options for their games. For instance, Batman: Arkham Origins, offered migration option from GFWL to different platforms. The Redmond based software maker had issued a statement a few months ago denying that it was shutting down the service and as the software company says, they are “committed to investing in PC gaming.”
The Dark Souls game initially launched on Windows powered PCs two years ago. What”s really not clear is that why Bandai Namco previously insisted that Dark Souls would remain “functional” on GFWL for the “foreseeable future”? What has really changed here, and why exactly, nobody knows.
Overall, it”s good news for Dark Souls” players. Enjoy the game in Steam.
This entry was posted in Windows live support and tagged Games for Windows Live platform, Windows Live Support on December 10, 2014 by Krysten Kolb.Steps To Initiate A Video Call On Windows Live Messenger
Leave a reply Windows Live Updates
Windows live Messenger can be termed as an instant messaging client that is compatible with Windows, Xbox 360, Java ME etc. Developed by Microsoft, this messaging application was marketed under MSN branding until 2005. The program also comprises of several interesting applications that include an album viewer, social networks integration, ability to do offline messaging etc. There”s also a dedicated tech support team that goes by the name Windows Live support where the technicians troubleshoot and fix all the issues related to this instant messaging application.
With this interesting application, it becomes easier for the users to connect and communicate with their family as well as friends. Also, the amazing options in this program enable people to share photos and media files over a network. Microsoft also offers free updates for Windows Live Messenger that includes security updates and enhanced features to provide a convenient and sophisticated messaging experience to the users.
A great option in Windows Live Messenger is the Video Call feature, which helps the users to stay in touch with their friends and relatives who live far away. However, some users face issues in making a video call and end up contacting the windows live support technicians to fix the issue.
For initiating a video call in Windows Live Messenger, you can use the following instructions:
Windows Live Messenger
In the first step, you need to sign in to your Windows Live Messenger account. Well, if you still don”t have the program, you can download it easily. Visit the Windows Live Messenger website to download and install the application in your system.
Next, you need to double-click a contact from your contact list. You will be able to see the Start a video call option if the other person has a webcam connected to his computer.
Now, you need to click on this option and wait for the person to answer. Meanwhile, if you”re getting connection errors, you can contact the Windows live support technicians to get more information on fixing the problem.
There”s also an option to maximize the chat screen. You need to click on the Full screen option to expand the chat window.
By following this set of simple instructions, you will be able to successfully initiate a video call with your friends or relatives. However, if you get any error message in between, don”t worry. Feel free to contact our tech support team.
This entry was posted in Windows live support and tagged Windows Live Messenger Website, Windows Live Support on November 27, 2014 by Krysten Kolb.Microsoft Won”t Give Up On Games For Windows Live
Leave a reply Windows Help And Support
Games for Windows-Live is a feature introduced by Microsoft, released along with Windows Vista and Windows 7. This represents a standard technical program certification that includes online services for Windows Games. It is focused on bringing a regulation for the PC Game market; just the same way console manufacturers regulate their platforms.
Microsoft stated strongly that the PC service Games for Windows-Live service would stay, it reaffirmed that it would not ditch the service. Hence, Windows Live support would be there for Games for Windows-Live. Microsoft would continue to render support for Games for Windows Live platform but then they are also making investments on apps designed based on the metro style.
Until now, for all including core PC gamers, Microsoft has launched Microsoft Flight and Age of Empires Online. So count yourselves lucky in this regard. Earlier when Windows 8 tested Xbox Live functionality on it, it lead to several questions among everyone including the tech savvy mothers, if the latest operating system needs new Games for Windows-Live. Namco Bandai, off late met huge conflicts, when Dark Souls PC announced that they supported Games for Windows-Live. About 20,349 users filed a petition to get Games for Windows-Live removed from the game.
Hidetaka Miyazaki, the director and producer of Dark Souls responded that they were fully aware of the issue and the petition filed. Namco Bandai added that there would be an announcement very soon associated with this petition and removal of the Game.
Windows Game Support
The petition associated with PC edition of Release Dark Souls without GFWL, said that the service was unpopular, which was also difficult to use. Users also said that the services and online support were not trustworthy. The worst thing was that it is an easy target for hackers.
Windows Live support is available for all kinds of issues related to games. The availability of a number of new game titles in Games For Windows Live has made it even more attractive for hardcore gamers.
This entry was posted in Windows live support and tagged Games For Windows Live service, Windows Live Support on November 19, 2014 by Krysten Kolb.Steps To Unblock A Contact In Windows Live Messenger
Leave a reply Contact Windows Live Help
Instant chat is mode of communication that can render services at a very fast rate. Instead of composing an email message, you can consider sending your messages through Windows Live Messenger. Windows Live Messenger is in fact a Microsoft chat messenger tool that helps you to connect with your friends, relatives and others.
This chat client offers lot many facilities when compared to other chat messengers. If you receive anonymous messages from certain people, you can block them. This will prevent them from seeing you when you go online. You will thus get the chance to chat with the people whom you like by preventing certain others. If after blocking a person for some reason, if you wish to chat with him, you will have to unblock him. You will have to perform certain steps to implement the same and add the person to your contact list.
You can unblock a person by following certain simple steps. However, if the below steps do not help you, contacting Windows live help desk will be more useful.
Open Windows Live Messenger 2011 and sign in by entering your username and password .You can now right click the user”s name present on your contact list that you wish to unblock.
Choose Appear online to this person and select OK. This single step will help you to unblock the user whom you have blocked before.
Verify whether the name of the person has been added to your contact list. If you do not find the same, you can go to the next step to re-add.Get In Touch With Windows Live Help
On top of the window, you will find an Inbox, click the button found beside it. You can even select Contact and choose Add a Contact.
Provide the email address of the person whom you wish to add and select Next.
If you wish to add the person as a favorite, you can select the check box and click Next. This step will send an email invitation of Windows Live Messenger to the user. The person will have to accept your invitation and only if he accepts will his name appear in your contact list. Now click Close.
After your invitation is accepted, you can unblock the user.
The above steps will help you to unblock a person on Windows Live Messenger. If you have any queries, you may contact our Windows live help and support team.
This entry was posted in Windows live support and tagged Microsoft Chat Messenger Tool, Windows Live Help on November 12, 2014 by Peter Stowe.Post navigation
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